By Griff Wigley, on June 20, 2012, 6:40 am
By Griff Wigley, on September 12, 2011, 8:31 am

I attended the 2011 MN Blogger Conference Saturday at Allina Commons (administrative headquarters for Allina Hospitals and Clinics) in the Midtown Exchange in Minneapolis. Everything about the conference was terrific. Props to the main organizers Arik Hanson and Melissa (Missy) Berggren.

Lee Odden, CEO of TopRank Online Marketing and editor/blogger at MarketingBlog.com (that domain name redirects to toprankblog.com) gave the keynote: Blogs to Riches: A Journey from Blogging Luddite to Successful Business. Alternate title on his cover slide: 5 Lessons Learned from 7+ Years of Blogging.
(I happened to meet Lee just before his presentation when he saw me taking photos with my Sony NEX-3. He said something to effect of "I loved that camera until a wave in Hawaii took it away from me." I told him new versions were due soon, ie, the NEX-5N and the NEX-7.)
Lee’s a terrific presenter. I was delighted to hear him stressing the importance of having your blog be the centerpiece of one’s content marketing strategy, and not just your social media strategy.
I don’t have a link to his presentation but slide #15 from this recent Social Media and SEO Slideshare presentation of his is similar to what he used on Saturday.
The break-out sessions I attended were all very good:

Unbelievably, the conference was free, including lunch and parking, thanks to the sponsors, TopRank Online Marketing, Allina, and KARE 11.
By Griff Wigley, on May 18, 2011, 8:35 am
Eli Pariser’s new book The Filter Bubble: What the Internet Is Hiding from You and his TED Talk video are getting a lot of attention this week.
As web companies strive to tailor their services (including news and search results) to our personal tastes, there’s a dangerous unintended consequence: We get trapped in a "filter bubble" and don’t get exposed to information that could challenge or broaden our worldview. Eli Pariser argues powerfully that this will ultimately prove to be bad for us and bad for democracy.
in the Author Q&A on Amazon’s page for his book, Pariser writes:
We’re used to thinking of the Internet like an enormous library, with services like Google providing a universal map. But that’s no longer really the case. Sites from Google and Facebook to Yahoo News and the New York Times are now increasingly personalized – based on your web history, they filter information to show you the stuff they think you want to see. That can be very different from what everyone else sees – or from what we need to see. Your filter bubble is this unique, personal universe of information created just for you by this array of personalizing filters. It’s invisible and it’s becoming more and more difficult to escape.
Last year, NY Times tech reporter and blogger Nick Bilton published a book titled I Live in the Future & Here’s How It Works in which he cited a research paper by Matthew Gentzkow and Jesse M. Shapiro titled Ideological Segregation Online and Offline in which they found "no evidence that the Internet is becoming more segregated over time."
In an April 2010 column titled Riders on the Storm, David Brooks wrote about this, too.
This study suggests that Internet users are a bunch of ideological Jack Kerouacs. They’re not burrowing down into comforting nests. They’re cruising far and wide looking for adventure, information, combat and arousal. This does not mean they are not polarized. Looking at a site says nothing about how you process it or the character of attention you bring to it. It could be people spend a lot of time at their home sites and then go off on forays looking for things to hate. But it probably does mean they are not insecure and they are not sheltered.
If this study is correct, the Internet will not produce a cocooned public square, but a free-wheeling multilayered Mad Max public square. The study also suggests that if there is increased polarization (and there is), it’s probably not the Internet that’s causing it.
For more, see this blog post from April 2010 by Michael Cervieri titled, Does the Internet put us in Ideological Ghettos?
I’m not too worried about a filter bubble, as my ‘anchoring community’ seem to provide the antidote. Bilton wrote in his book:
I can tell you firsthand that thanks to my anchoring communities, I see a drastically wider range of viewpoints online than I’ve ever experienced reading a print newspaper, watching the nightly news, or reading select niche magazines.
What are anchoring communities? Bilton:
By offering their own digital links and connections, anchoring communities help us cope with the massive numbers of people and the incalculable amount of information online and give us neatly refined selections to sift through together. They help us contain information flow. These social networks provide cognitive road maps that help us navigate all the information and help relieve the mental taxation of trying to manage excessive information on one’s own.
Currently, Twitter is the online tool I use the most to connect me to my anchoring community, both for Northfield-related information as well as everything else. But the cool thing about living, working and being engaged in the Northfield community is that my daily face-to-face roaming about provides this, too.
By Griff Wigley, on March 3, 2011, 6:06 pm
Time for a little shameless self-promotion.
I’m nearing the end of teaching my first online course, WordPress for Noobs. It’s gone well so I’m offering it again, starting March 14.
- I’ve revamped the WordPress for Noobs course introduction screencast. When I created the first one, the course didn’t exist. I’m now able to take you behind the scenes to show how the course actually works.
- I’ve updated the Noobs Course Outline page to more accurately reflect what actually has happened. I’ve added a column for weeks (Week 1, Week 2, etc) to show what gets delivered and when.
- I’ve updated the testimonials page to include comments from participants
- The fee for the course remains $97 but it goes up on March 8 to $122.
WordPress for Noobs starts soon. Get it through Your Thick Skull.
By Griff Wigley, on January 14, 2011, 11:05 pm
By Griff Wigley, on January 9, 2011, 2:29 pm
My online course, WordPress for Noobs, begins this week. Get it through Your Thick Skull.


(See my Nov. blog post for background.)
By Griff Wigley, on November 28, 2010, 10:24 pm
In late October, I hosted (with a little help from my friends, Tracy Davis and Sean Hayford O’Leary,) two WordPress Q&A webinars for Northfield area WordPress users. A few days later, I attended my first Minneapolis-St. Paul WordPress User Group meeting. And two weekends ago, I presented two sessions at WordCamp MSP in Richfield.
All of which served to convince me that A) the popularity of WordPress continues to grow; and B) the demand for help in using it continues to grow.
So I decided to create an online course called WordPress for Noobs, and have it be the first course delivered by my new interactive learning platform:
Your Thick Skull

Continue reading WordPress for Noobs begins January 10. Get it through Your Thick Skull
By Griff Wigley, on November 2, 2010, 7:37 pm
I went to buy a USB headset at the Dundas Radio Shack store this morning. I told the clerk (Alex S?) that I wanted to try a behind-the-ear headset since my current one pressed on my ears too hard and irritated them. I picked out the Logitech Laptop Headset H555 and asked about bringing it back if I wasn’t happy. He said I could, within 30 days, with the original packaging.
I then proceeded to show him that, even though the back of the clamshell package had "easy open" written on it, I couldn’t figure out how. He struggled with it for a bit but then discovered that he could push in hard along the edge with his fingers to break the seal. He started it for me and I left a happy customer.
I got home and continued to push along the edge of the clamshell package. I made good progress on one side, halfway down, then did the other side. That side cracked inward instead of along the edge. I was afraid I’d cut my finger so I took a pair of scissors to cut the edge that remained. All went well until I noticed that one of the headset wires was cut. It had evidently snuggled up along the edge of the clamshell and I hadn’t noticed it when cutting the plastic.
AARRGGHH!
I went right back to the store and spoke with the manager, Torfinn Zempel. He sympathized but said since it happened out of the store, there was nothing he could do. Looking at the packaging (I never did open up the clamshell all the way), he said it looked to him like a flaw in the packaging because the headset cable/wire was up against the outside edge instead of nestled deep inside.
Torfinn gave me the phone numbers for Logitech. I asked him to call Logitech but he said it was better if I did. I was obviously cautious and concerned about the dreaded clamshell packaging when I purchased the headset, so I think he should have gone to bat with Logitech for me. I didn’t argue much but I left really unhappy. I needed a headset for my business.
When I got back home, I sent out this tweet:
Bought @Logitech headset from local @RadioShack Accidentally cut wire opening frickin plastic clamshell. They won’t take it back. Help?
30 minutes later, @RadioShack posted this public tweet:
@griff_wigley Hey Griff-email us details @ help@radioshack.com (store info, receipt info, etc.) and we’ll be happy to try and help.
I emailed them my story above with the photo.
An hour later, I got a voicemail from Torfinn, telling me that they’d swap out the headset. When I went back to the store, I didn’t offer to tell him my Twitter story, waiting to see if he’d ask. He didn’t, but just said they’d contacted Logitech who said they could ship the damaged headset directly to them. I was curious about how it all unfolded behind the scenes but figured I’d just let it go.
Here’s me, happy with my new Logitech headset, photo taken by my Logitech HD Webcam C260, purchased a few months ago at the very same Radio Shack store.

By Griff Wigley, on October 28, 2010, 8:59 am
With my civic and business hat on, I’m hosting a free webinar on social media use by local government on Monday, Nov. 1, at 8 PM CDT. It will feature:
- A tour of several local government websites (primarily cities in the US) to see some best practices of how social media tools (blogs, web forums, email lists, webinars, Twitter, Facebook, YouTube, LinkedIn, etc.) are being used to enable more transparency and engagement.
- A discussion about the hurdles that local government officials face when implementing the use of social media.
The panelists (all bloggers), all have some Northfield connections:

- Left: Betsey Buckheit, Councilor, City of Northfield, MN
Prior to her election in 2008, Betsey served on Northfield’s Charter Commission, Planning Commission, Non-Motorized Transportation Task Force, and Library Board. She’s been a Humphrey Institute Public Policy Fellow and part of the Blandin Community Leadership Program. See her Council news, local issues, and public policy blog here.
- Center: Steven Clift, founder and Executive Director, E-Democracy.org
Steve is also a speaker and consultant on e-democracy and was the guy who brought the UK e-gov delegation to Northfield in 2004 (hosted at the Contented Cow) and a field trip to Northfield for the International Symposium on Local E-Democracy in 2005 (hosted at the Cow and the Archer House). See his Democracies Online (DoWire) blog here.
- Right: Scott Neal, City Manager, City of Eden Prairie, MN
Scott was Northfield’s City Administrator from 1996-2002. His last day at Eden Prairie is today. He begins his new job as City Manager for Edina, MN on Nov. 8. See his Eden Prairie City Manager blog here.
Some photos of Betsey, Steve and Scott in Northfield from 2004-05 with their blogger hats on:

Please register for the free webinar on social media use by local government for Monday, Nov. 1, at 8 PM CDT.
If you’re unable to attend, the webinar will be recorded and archived on the web.
Got questions or comments? Attach a comment here or contact me.
Nov. 2 update:
By Griff Wigley, on June 24, 2010, 3:56 pm
@Ross Currier, my Locally Grown co-host, tweeted on Monday, “As citizens increasingly challenge politics as usual, is it no longer left vs. right, nor faith vs. reason, but individual vs. institution?”
Then Steve Clift @democracy retweeted this from @72prufrocks today, a report titled Listen, Participate, Transform: A social media framework for local government from the UK-based Young Foundation. It’s part of their Local 2.0 project (see the Local 2.0 Blog here), funded by the Department of Communities and Local Government.
The report’s emphasis on the importance of public officials building relationships with citizens, using social media in part, is encouraging and is the best writing I’ve seen thus far on the topic.
In Northfield, this is more than a little timely because:
- Significant budget cuts have to be made soon and the process is receiving some criticism
- Citizens are being asked to support a referendum for new police and fire facilities
- The Northfield City Council has a goal of improving communication with staff, citizen advisory groups and community
From the report’s introduction:
Continue reading Budget cuts: an opportunity for local government to deliver services WITH citizens. Social media can help.
By Griff Wigley, on April 25, 2010, 10:14 pm
The Northfield City Council has published a draft of its 2010 strategic directions and goals. One of the sub-goals:
“1.2.4 Consider including social media as part of communications plans.”
A few days ago I got a tweet from colleague Len Witt and the crew at the Center for Sustainable Journalism about a new report from the Fels Institute of Government at the University of Pennsylvania called:
Continue reading The City of Northfield contemplates the use of social media; here’s a report that could help
By Griff Wigley, on April 14, 2010, 11:30 am
Earlier this week I read a blog post by Bora Zivkovic titled Twittering is a difficult art form – if you are doing it right (which started with a tweet by Aaron Naparstek) and followed his link to Jay Rosen’s blog post from a year ago, Mindcasting: defining the form, spreading the meme. Rosen tweeted about it this week, too.
I also re-read the March 2009 article in the LA Times, On Twitter, mindcasting is the new lifecasting.
- Mindcasting (WordSpy definition): “Posting a series of messages that reflect one’s current thoughts, ideas, passions, observations, readings, and other intellectual interests.”
- Lifecasting (Zivkovic definition): “to be in a continuous presence in a community of one’s liking.” Rosen extreme example: “what you had for breakfast or how much you hate Mondays.”
All this helped me rethink my own use of social media:
Continue reading On social media mindcasting and lifecasting: it’s tricky
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