About 18 months ago, Tracy blogged about Northfielder Barbara Burke’s book deal.
After a few twists and turns, it happened yesterday. Barbara wrote at the end of a blog post:
Today, February 1, 2010, is the day the beautiful hardcover edition published by Hay House is released in the US. The book is sold in India and will be available in the UK in March, as will the German translation.
Barbara’s book is The Napkin, The Melon & The Monkey: How to Be Happy and Successful by Simply Changing Your Mind. Hay House’s (publisher) Heal Your Life website has a blog post on the book here.
The Hay House page for the book says this about her:
Barbara Burke is an internationally known consultant, speaker, and author specializing in the “people side” of customer service management. At the core of her philosophy is the belief that exceptional customer service is only possible when the employees providing the service feel valued and engaged. In the last 25 years, thousands of front-line employees and their leaders have benefited from her innovative training programs. Her clients include Honeywell, Progress Energy,Alltel, Microsoft, Estée Lauder, Target Corporation, Portland General Electric, the State of Minnesota, the State of Pennsylvania, Procter & Gamble, Cox Communications, Vertex, Time-Warner, and Austin Energy. To invite Barbara to speak to your group, visit www.BarbaraBurke.com or call (507) 663-7232 for more information about her inspirational keynotes and seminars.
First step: the free Group Activity Leader’s Guide.